Online Dispute Resolution
Reference according to § 36 VSBG [German Act on Alternative Dispute Resolution]
Under applicable law, we are required to advise consumers of the existence of the platform for online dispute resolution (ODR platform) of the European Commission. This ODR platform can be reached via the following link: https://webgate.ec.europa.eu/odr. However, we are not obliged to take part in a dispute settlement procedure before a consumer arbitration board and at this time we do not participate in alternative dispute settlements before a consumer arbitration board.